Toggl is a polished time tracker that refuses to monitor employees: no screenshots, no keystrokes, no webcam, no location, ever. TrustHours does the opposite on purpose, with open and employee-visible monitoring. This page helps you decide which philosophy fits your team.
If you do not want screenshots or activity monitoring, choose Toggl: it is built on that principle and TrustHours is not the right tool. If you pay remote staff by the hour and want proof of work, screenshots, payroll in 40 currencies, chat and an AI connector at one price, choose TrustHours.
This is the one comparison where the honest answer is often "do not switch". Toggl and TrustHours disagree about whether tracking should include monitoring.
Sixteen things buyers ask about, side by side. Every Toggl figure comes from toggl.com or its docs and legal pages.
| TrustHours | Toggl | |
|---|---|---|
| Employee monitoring | Yes Open, employee-visible, pauseable | Never Anti-surveillance statement |
| Free plan | Yes Up to 3 users | Yes Up to 3 users per its FAQ |
| Lowest paid price | $8 per active user ($4.80 launch price) | $12 monthly, $9 yearly (Starter) |
| Higher plan | Business $12 ($10 yearly) | Premium $24 monthly, $16 yearly |
| Screenshots | Every 2, 5 or 10 min | None Toggl says it does not monitor or take screenshots |
| Activity and app tracking | App and website usage on Business | Desktop Timeline records apps and sites, visible to the user only |
| Payroll | Team plan, 40 currencies | No Exports CSV for your payroll tool |
| Invoicing | Not built in | Exports only Not native invoicing |
| Project planning | Projects, tasks and clients on Team | Timeline, boards, capacity, forecasting, profitability |
| Timesheet approvals | Manual time requests on Team | Approvals with locking, rounding, cost history |
| Team chat and video | Built in from Team | No |
| AI connector (MCP) | Read and act, per-permission, asks first | Official server on all plans, local |
| Platforms | Windows now, macOS coming, no mobile app | Windows, macOS, Linux, iOS, Android, web, extensions |
| Import from other trackers | Not yet | CSV import Clients, projects, tasks, tags, members and time entries |
| Security statements | No SOC 2 claim yet | SOC 2 Type II and ISO 27001 |
| Trial | 14 days, no card | 30 days |
Toggl changed its naming in 2026. "Toggl Track" is now described as the legacy product and "Toggl" (formerly Toggl 2.0) became the flagship in September 2026. Toggl says Track is not going anywhere and nothing changes unless you choose it. Prices here are from toggl.com/pricing.
Toggl charges more than TrustHours at the team level, and gives you no monitoring for it. You are paying for planning and polish.
| Plan | Monthly | Yearly | What stands out |
|---|---|---|---|
| Free | $0 | $0 | Time tracking, tasks, MCP and CLI included, limited users |
| Starter | $12 | $9 | Team tracking, reports, CSV import and export, approvals |
| Premium | $24 | $16 | Planning and profitability, Jira and Asana, advanced reports, labour cost history |
| Enterprise | Custom | Custom | SSO and security controls |
Starter and Premium are shown as listed on toggl.com/pricing on 27 October 2026. Toggl lists the Free user cap as 3 in its pricing FAQ, while other pages have said 5. Check the live page.
| Plan | List | Launch* | Includes |
|---|---|---|---|
| Free | $0 | $0 | Up to 3 users, desktop app, live board, timesheets, screenshots every 10 min |
| Team | $8 | $4.80 | Unlimited users, screenshots every 2, 5 or 10 min, projects, chat and video, payroll in 40 currencies, leave, reports, MCP connector |
| Business | $12 | $7.20 | Team plus activity level, app and website usage, live view, screen recording, built-in AI assistant, priority support |
*40% off until 31 December 2026. The first 20 teams keep the launch price for life. Pay yearly and get 2 months free (about 17% off). No add-ons, no seat minimum, billed only for active users. See the live TrustHours pricing page.
| Item | Price | Notes |
|---|---|---|
| Capacity Management add-on | Priced separately | Released October 2026 |
| Toggl vs Toggl Track | Same company, two products | Toggl Track is legacy; no forced migration or sunset date announced |
We could not confirm the Capacity Management add-on price from a primary page.
| Scenario | TrustHours: monthly bill / yearly bill | TrustHours launch price (monthly bill) | Toggl: monthly bill / yearly bill |
|---|---|---|---|
| Team plans: 5 people | $40 / $33 | $24 | $60 / $45 |
| Team plans: 10 people | $80 / $67 | $48 | $120 / $90 |
| Team plans: 25 people | $200 / $167 | $120 | $300 / $225 |
| Team plans: 50 people | $400 / $334 | $240 | $600 / $450 |
| Advanced plans: 5 people | $60 / $50 | $36 | $120 / $80 |
| Advanced plans: 10 people | $120 / $100 | $72 | $240 / $160 |
| Advanced plans: 25 people | $300 / $250 | $180 | $600 / $400 |
| Advanced plans: 50 people | $600 / $500 | $360 | $1200 / $800 |
Monthly bill is month-to-month. Yearly bill shows the per-month equivalent. Toggl does not include monitoring on any plan, so the comparison is on price only. TrustHours yearly is $8 or $12 with 2 months free.
Move the slider to your team size. Figures are list prices from the vendors' own pages, October 2026.
These two products take opposite positions. Neither is wrong, but they suit different teams, so be clear about which you want before comparing features.
| TrustHours | Toggl | |
|---|---|---|
| Philosophy | Monitoring that employees can see, understand and pause | Monitoring has never been a feature, and it never will be, per Toggl's anti-surveillance statement |
| Typed text (keylogging) | Never Counts only | Never Toggl says it will never build keystroke tracking |
| Screenshots | At a random moment in each interval (2, 5 or 10 min), passwords masked | None Toggl says it does not take screenshots |
| Webcam and screen recording | No webcam or microphone capture. Screen recording is Business only | None Toggl says it will never build screen recording or webcam monitoring |
| Location | None | None Toggl says it will never track location |
| Apps and websites | App and website usage on Business, visible to managers | Desktop Timeline records your apps and websites, visible only to you |
| What the employee sees | Permission asked before tracking starts. Employees see their own hours, screenshots and activity | The user controls the timer. Idle detection asks the user to keep or discard time |
| Pausing | Pause or take a break from the tray. Manager sees the pause. Nothing is captured | Start, pause or stop from the menu bar or system tray |
| Hidden mode | None | None No monitoring to hide |
| Fake-activity detection | Activity counts on Business. No jiggler detector is marketed | Not applicable. Toggl notes that smart employees can find a way around monitoring |
| Who sees activity data | Owner and the people they authorise; each employee sees their own | Auto tracker data stays on the device, per Toggl |
The quotes come from Toggl's own anti-surveillance statement. If your priority is that nobody is monitored, stop here and use Toggl. If you need proof of work for hourly pay, TrustHours explains what it captures on what TrustHours sees.
Eight areas where the two tools differ in ways that change your day.
This is where Toggl is far ahead. Its planning layer covers timeline and Gantt views, boards, capacity, utilisation, profitability and forecasting, and it added a Capacity Management add-on in October 2026.
TrustHours has projects, tasks and clients, check-ins and flags, but no planning or profitability suite.
Toggl does not run payroll and says so on its payroll hours page. It exports hours to CSV and PDF, and does not invoice natively.
TrustHours runs payroll in 40 currencies with salary history on Team. It has no built-in client invoicing either.
Toggl offers timesheet approvals with locking, rounding and labour-cost history. TrustHours has manual time requests, leave and holidays, check-ins and a daily digest on Team.
Toggl has an official MCP server and CLI, local to your machine, on every plan including Free, listed in the MCP Registry, plus an AI assistant. TrustHours' connector reads and acts with your approval, only for permissions you grant. See the AI connector page.
TrustHours includes channels, files and video calls on Team and Business. Toggl has none.
Toggl runs on Windows, macOS, Linux, iOS, Android and the web, with browser extensions. In 2026 some users on the community forum reported two separate desktop apps during the move to the new Toggl product. TrustHours is Windows only today, with macOS coming.
Toggl accepts CSV imports of clients, projects, tasks, tags, members and time entries, and exports CSV, XLSX and PDF. It also states an EU Data Act commitment on switching. TrustHours cannot import from other trackers yet.
Toggl states SOC 2 Type II and ISO/IEC 27001:2022. TrustHours has a selectable data region and no SOC 2 claim yet.
Toggl scores strongly with users on G2 and Capterra. Trustpilot is a much smaller and more negative sample. Scores were taken on 27 October 2026.
| Source | TrustHours | Toggl | What to know |
|---|---|---|---|
| G2 (Toggl Track) | Too new to have a rating yet | 4.6 out of 5 from 1,589 reviews | Many reviews are seller-invited |
| Capterra (Toggl) | Too new to have a rating yet | 4.7 out of 5 from 2,592 reviews | Ease of use 4.7 |
| Trustpilot | Too new to have a rating yet | 1.8 out of 5 from 67 reviews | Small sample; 5 reviews in the last 12 months; mostly support and refund complaints |
TrustHours is new and has no review-site score. Toggl's G2 and Capterra scores are excellent, so choose on philosophy and features, not on a rating.
Think about the monitoring change first: moving from a no-monitoring tool to a monitoring one is a cultural decision, not just a software one.
Toggl has no full account export tool that we could confirm, so export what you need before cancelling. If you are on Toggl Track, nothing forces you to move to the new Toggl product.
Subject: We are moving to TrustHours for time tracking Hi team, From [date] we are moving from Toggl to TrustHours. Here is what that means for you. - You will be asked for permission before tracking starts. - It captures your tracked time, a screenshot at a random moment in each interval, which apps were active, and keyboard and mouse activity counts. It never records what you type. - Nothing is captured while you are paused, on a break, or the app is closed. You can pause from the tray icon at any time. - You can see your own hours, screenshots and activity in your app. The full explanation is here: https://trusthours.com/what-trusthours-sees/ Please install the app by [date]. Reply to me with any questions. [Your name]
Who wrote this. TrustHours made this page, so we have an interest in you choosing us. We tried to make it useful even if you stay on Toggl, which is why it says where Toggl is the better fit.
How we checked. Every Toggl statement comes from a Toggl page, its help centre, or its listings on review sites, opened on 27 October 2026 (see Sources). When a figure comes from a pricing guide or a listing because the vendor page loads prices with JavaScript, we say so. Vendor claims are shown as claims. Toggl's Track and Toggl products share some pages, so figures come from toggl.com/pricing and its docs.
What we did not do. We did not run a hands-on accuracy test, and we do not repeat unverified opinions from forums. Where we could not confirm something, we left it out or marked it as not stated.
Corrections. Prices and features change. If you find something out of date, tell us and we will fix it and update the date. Last full check: 27 October 2026.
It depends on what you miss. For monitoring, payroll and chat, TrustHours. For a free tracker with more users, Clockify or Jibble. For invoicing, Harvest. For analytics with monitoring, ActivTrak or Insightful. If you want a tracker with no monitoring at all, stay on Toggl.
No. Toggl says it does not monitor employees or take screenshots, and that it will never have screen recording, location, keystroke or webcam features. If you need screenshots as proof of work, you need a different tool such as TrustHours.
No. Toggl says monitoring has never been a feature and never will be. Its desktop Timeline records your own apps and websites, but that data stays visible only to the user. TrustHours is the opposite: open, employee-visible monitoring.
Starter is $9 per user per month billed yearly or $12 monthly. Premium is $16 yearly or $24 monthly. A free plan covers up to 3 users per its pricing FAQ, and Enterprise is custom. There is a 30-day trial.
Yes for team plans. TrustHours Team is $8 monthly or about $6.67 yearly against Toggl Starter at $12 monthly or $9 yearly, and includes payroll and chat. But Toggl includes no monitoring, so the products are not equivalent.
Yes, with limits. Toggl's pricing FAQ says the free plan covers up to 3 users, and it includes timers, tasks, the MCP server and CLI. TrustHours also has a free plan for up to 3 users, and includes screenshots every 10 minutes.
No sunset date has been announced. Toggl named a new product, Toggl, its flagship in September 2026, and says Track is not going anywhere and nothing changes unless you choose it. Some forum users reported confusion and two desktop apps during the transition.
No. Toggl says it does not run payroll. You export hours as CSV or PDF into your payroll tool. TrustHours runs payroll in 40 currencies with salary history on Team.
Not natively. Toggl exports time as CSV or PDF for invoicing tools. TrustHours has no built-in client invoicing either. If invoicing is central, look at Harvest.
Yes. Toggl has an official MCP server and CLI that run locally and are available on all plans, including Free, plus an AI assistant. TrustHours' connector reads and acts with your approval, only for permissions you grant, and asks before each action.
Yes. Toggl runs on Windows, macOS, Linux, iOS, Android and the web. TrustHours supports Windows now, with macOS coming and early access for the first 20 founding teams.
Not today. Export Summary and Time Logs reports as CSV or Excel, and keep them for your records. Then start fresh in TrustHours at the start of a pay period.
Toggl states SOC 2 Type II and ISO 27001:2022. TrustHours has a selectable data region and publishes what it captures, but does not claim SOC 2 or ISO yet. If you need those certificates, Toggl is the safer choice today.
Often not unless you explain it. Tell them before you install, say exactly what is captured and what is never captured, and let them pause. TrustHours publishes a plain-language page for staff that you can share, and a message template is on this page.
The software is lawful in most places, but notice rules vary. New York, Connecticut and Delaware require written notice, and UK guidance expects openness and the least intrusive approach. This is general information, not legal advice, so confirm with a lawyer.
Vendor pages, help centres and review sites, each opened on 27 October 2026. Where a vendor page loads its prices with JavaScript, the note beside the figure says which guide or listing it comes from.
14 days free, no card needed. Start with the Free plan for up to 3 people, or try Team with everyone. If it does not fit, you have lost nothing.
Related reading: what TrustHours sees, privacy and trust, the AI connector, free tools.
