Payroll and invoicing
Insightful's pricing page shows payroll, invoicing and budgeting as "Coming Soon", and its own AI reference file says payroll auto-calculation, budgeting and invoicing integrations are roadmap items. Shifts carry pay rates in the API, but there is no generally available payroll run.
TrustHours runs payroll in 40 currencies with salary history on Team. It has no built-in client invoicing.
TrustHoursPayroll in 40 currencies from Team.
InsightfulPayroll and invoicing listed as coming soon.
Analytics
This is Insightful's home ground: utilisation, capacity, workload, office detection, an AI Adoption Report, a Communication Report and optional Insider Threat and Shadow AI add-ons. Irregular Behavior Alerts check a shift after it ends, not in real time.
TrustHours covers the basics on Team and adds activity level and app usage on Business, with an AI assistant for questions about your data.
TrustHoursReports and digest; AI assistant on Business.
InsightfulDeep analytics suite and AI reports.
Idle logic and non-computer work
Some G2 reviewers say keyboard and mouse based idle logic marks reading, calls and document work as idle, and manual time entry is the workaround. That applies to most trackers.
TrustHours counts idle after 5 quiet minutes and never bills idle time. Both support manual time requests.
TrustHoursIdle stops the timer after 5 quiet minutes.
InsightfulIdle logic reviewed as strict by some users.
AI connector
Insightful's MCP server is on every plan and read-only: it reads and analyses but cannot create, edit or delete, and it cannot reach screenshots or recordings. Regional endpoints exist for the US, EU and Saudi Arabia.
TrustHours reads and acts with your approval. See the AI connector page.
TrustHoursRead and act with approval.
InsightfulRead only.
Team chat and video
TrustHours has channels, files and video calls on Team and Business. Insightful has no chat; it analyses calls and meetings through a calendar integration.
TrustHoursBuilt in.
InsightfulNone; communication analytics only.
Platforms
Insightful supports Windows 10+, macOS 11+ and a Linux beta (reviewers mention no Wayland support). There is no mobile app. TrustHours is Windows today, with macOS coming for founding teams first.
TrustHoursWindows now, macOS coming.
InsightfulWindows, macOS, Linux beta.
Integrations, API and SSO
Insightful lists 50+ integrations (Jira, Asana, Trello, GitHub, Linear, Workday, ADP, BambooHR, Snowflake), a REST API with a 200 requests a minute limit, and SAML SSO with Okta, Entra ID and OneLogin.
TrustHours has Discord and MCP only, with no public API or SSO yet.
TrustHoursDiscord and MCP.
Insightful50+ integrations, API, SAML SSO.
Security and compliance
Insightful states SOC 2, ISO 27001, HIPAA, GDPR and CCPA, offers US, EU and Saudi regions and on-premise deployment. Screenshots and recordings are stored for up to two months.
TrustHours has a selectable data region and publishes what it captures, but no SOC 2 claim yet.
TrustHoursSelectable data region.
InsightfulSOC 2, ISO 27001, HIPAA; on-premise option.